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Privacy Policy


This Privacy Policy (“Privacy Policy”) applies to the use of the website located at, including, without limitation, any software or ancillary digital services integrated therein (the “Site”). The Site is owned, operated and maintained by Reproductive Genetic Innovations, LLC, an Illinois limited liability company (hereinafter referred to as “RGI,” “we,” “our,” or “us”) or its affiliates, contractors, or representatives. This Privacy Policy applies only to activities that RGI, or any visitors of the Site (hereinafter referred to as “you,” “your,” or “users”), engages in on the Site and does not apply to RGI’s or any users’ activities that are “offline” or unrelated to the Site.




Our policy is to respect the privacy of users who visit the Site. To ensure this, the following policy statement explains how the Site and RGI collect information from you, as well as how it is used.


We use the information that we may collect about you for various purposes, including creating a more personalized online experience. This is just a brief overview, so please read on for more details about our Privacy Policy.




While you are on the Site, we, or third parties that we utilize, may automatically track information related to your voluntary use of the Site. This voluntarily provided information may include, among other things, URL tracking information, user’s browser, user’s IP address, files viewed by the user and user’s path through the Site, date, time and frequency of accessing site and length of time spent reviewing certain features.




We use the information we may collect on our Site to respond to your requests for information or questions, to improve our site, to statistically analyze usage of our Site, to improve content and offerings on our Site, and, in general, to improve and evaluate our Site for our users. We do not share your information with individuals or entities that are not affiliated with RGI, and, in particular, we will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail, except as expressly provided herein.




RGI takes appropriate and commercially reasonable steps to ensure data privacy and security through various hardware and software methodologies. However, RGI cannot guarantee the security of any information that is disclosed, including by you, online—no system is fault proof.


If the Site’s security is breached, RGI may attempt to notify you electronically. By using the Site and providing personal information to us, you agree that we can notify you electronically in connection with any such security breach. RGI may post a notice on the Site if a security breach occurs.




We may also use your contact information that you provide to RGI (including e-mail, fax, and phone), whether through the Site or otherwise, to communicate with you in relation to day to day administrative activities, such as inquiries about RGI’s products or services, and appointments with RGI or its agents and employees.


Copyright and Trademark Notice


All text, images, graphics, and other materials on the Site are subject to the copyrights and other intellectual property rights of RGI. These materials may not be copied, reproduced, or distributed for commercial purposes, nor may these materials be modified, or uploaded, downloaded or reposted, in whole or in part to other websites. All graphic designs and visual and audio content included on the Site, such as photographs, graphics, logos, button icons, images and audio clips are the property of RGI. The content on this Site may be used for educational purposes only. All other uses are prohibited. The names, trademarks, service marks, logos and designs on the Site are owned by the RGI and are protected by the trademark and copyright laws of the United State and other jurisdictions.




If you provide RGI with content or review for publishing or feedback, we may publish your name or other identifying data. RGI provides you with many ways to submit information on the Site. In each of these circumstances, RGI gathers information from you.


Any personal information or other user content (e.g., messages, text, files, images, video clips, photos, audio clips, or other materials) which you post, submit, transmit, email, message, upload, share, store or otherwise make available on a discussion board or forum may be read, collected or used for any purpose by RGI and other users of the board or forum. Be aware that anything you submit to RGI through these services may be made public, so please remember not to include any information you want kept private. Information submitted to forums or our employees can be read, recorded, and used by third parties or by RGI.


We are not responsible for the personal information or other user content you choose to post in discussion boards or forums. We reserve the right to restrict, disable, suspend or terminate your access to or use of all or any parts of the Site, without prior notice or liability to you.




Information about our users is an important part of our business, and we are not in the business of selling it to others. We share user information under the following circumstances:


  • No Sale, Rental or Sharing of Personal Information: RGI does not sell, rent, share, or otherwise disclose personally identifiable information from users for commercial purposes in violation of the commitments set forth in this Privacy Policy. The only time any information may be disclosed is in the circumstances described below.


  • Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include, without limitation, sending postal mail and e-mail, analyzing data, providing marketing assistance, providing search results and links, and ancillary digital services. They have access to personal information needed to perform their functions, but may not use it or disclose it for other purposes, in violation of applicable federal or state laws. However, we do not typically share our information with individuals or entities that are not affiliated with or providing services to RGI. By accessing and using the Site, you hereby expressly grant RGI permission to collect and share your information with [Think Of Them (TOT)] to provide [Access to your secure electronic medical records] and with [Zoho] to provide [chat communication, site usage information, collect demographics for communication].


  • Business Transfers: As we continue to develop our business, RGI might sell or buy business units or lines. In such transactions, your information generally is one of the transferred business assets, but remains subject to the promises made in any pre-existing privacy policy. Also, if all or substantially all the assets of RGI, or any of its subsidiaries’ or affiliates’ assets, were acquired, user information could be one of the transferred assets.


  • Protection of RGI and Others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply the Terms of Use or other agreements, or protect the rights, property, or safety of the Site, RGI, you or others. This includes, without limitation, exchanging information with other companies and organizations for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing, or otherwise disclosing your personally identifiable information for commercial purposes in violation of the commitments set forth in this Privacy Policy.


In general, we collect anonymous data related to the pages, products, downloads and other content that is sampled, clicked on, streamed, searched for, transferred from and downloaded. Except as otherwise limited in this Policy, we may disclose, sell, trade, or rent such anonymous information to others without your consent.




This Privacy Policy only addresses the use and disclosure of your information that we collect on the Site, including collection by third parties that RGI has engaged to provide services on behalf of RGI through the Site. While the Site may contain links to other web sites, please note that when you click on one of these links, you are “clicking” away from the Site to another web site. Other web sites accessible through this Site have their own privacy policies and data collection, use, and disclosure practices. Please consult each website’s privacy policy. RGI is not responsible for and does not control the policies or practices of third parties. RGI strongly suggests that you review such third party websites’ privacy policies before providing any data or information to them.




For your protection, RGI strongly recommends that you do not share with others your account information, passwords or code words used to access your patient portal through the Site. In addition, do not provide confidential information online, unless you initiated the contact, know the party which whom you are dealing, and provide the information through a secured channel. When conducting business over the Internet, we recommend using a secure browser and exit online applications as soon as you finish using them. If you become aware of any suspicious activity relating to your patient portal, it is your responsibility to contact RGI immediately.


Also, remember to log out of the patient portal and close your browser window when you have finished using the Site to ensure that others cannot access your personal information and correspondence.




If you chose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy and the Terms of Use promulgated by RGI from time to time, including the limitation of damages provisions and application of law of the State of Illinois. We reserve the right to refuse services, or restrict or eliminate your access to, and use of, the Site. If you have any concern about privacy on this Site, please contact us at [] with a thorough description, and we will try to resolve it.


Managing Your Personal Information


We take every measure to give you access to your personal information. You can correct errors or remove your information altogether at any time, as long as the preservation of this data is not required by law or for genuine business purposes. To initiate this process, you must identify yourself and the information you wish to access, modify, correct, or remove. We reserve the right, in our commercially reasonable discretion, to refuse such requests, including, without limitation, that endanger the privacy of others, are unrealistic, would require unreasonably extensive technical effort, or require unauthorized access.


If you would like to access, change, or remove your personal information, please contact Admin at If you wish to remove your information, we will do so within 7 business days of receiving your request.


Our Use of Cookies


Cookies are small files sent to your web browser from a server and stored on your computer. They allow RGI to improve your user experience on the Site by collecting and remembering information about your preferences when using the Site. Cookies can be accepted or declined. Cookies cannot grant access to your computer or any of the information it contains.


Most browsers automatically accept cookies, but you can change your settings to decline cookies if you wish. However, it is important to understand that declining cookies may keep you from taking full advantage of the Site.


Google AdWords Remarketing


We may use Google AdWords Remarketing to advertise our services across the Internet. We may also use it to provide marketing that is relevant to you. By placing a cookie on your browsing device, such remarketing services cause to be displayed ads tailored to you based on the parts of our Site that you visit. This cookie does not identify you or give access to your computer. Instead, the cookie acknowledges that you visited a page, resulting in the placement of ads related to that page topic. You may choose not to participate in such remarketing services by visiting this page. You can choose not to participate in any third-party vendor’s use of cookies by visiting this page.


Google Analytics


Google Analytics is a tool that records data pertaining to how users go about finding the information they seek, including search terms used and the amount of traffic that certain websites attract. We may use this information to improve the user experience by making the Site easier to find for those who can benefit from our content. As with Google AdWords Remarketing, Google Analytics relies on cookies to collect this information. You can opt out of participating in Google Analytics and cease receiving related cookies by following these instructions.


Facebook Lead Ads


Facebook Lead Ads are advertisements we may place on Facebook that allow you to submit your personal information directly to us so that we can contact you and discuss your interest in our services. The terms of our Privacy Policy apply to personal information submitted through a Facebook Lead Ad. We do not target minors through Lead Ads.


Bing Ads Data Collection


Bing Ads uses anonymous cookies to collect data regarding user actions on an advertiser’s websites. We may use Bing Ads to learn how often users click our advertisements, how long users spend on our site, how often they visit, and other data. If you do not wish to participate in Bing Ads data collection, please follow the instructions outlined on this page.


Our business changes constantly, and our Privacy Policy and the Terms of Use are also subject to change. Please check back periodically, as this Policy may change from time to time. However, we will provide notices to the email address that we have for your account. You agree that such notice shall be sufficient to inform you of any amendments or updates to this policy. Moreover, you agree to update the email account on file with RGI to ensure that it has the most active and current email account on file.